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Contact Us / Customer Support

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Browse Frequently Asked Product Questions

PRIORITY SUPPORT (within 12 hours)
support@thecoldestwater.com

If you don’t receive a response in 24 hours, submit again. 

Wholesale Inquiries:
Ashley@thecoldestwater.com

Availability
24/7. Tickets are responded to within 12 hours. Thanks for your patience

 

OFFICE / RETURN SHIPPING

support@thecoldestwater.com

We’re available every day, and try to respond as soon as possible. And yes, we’re just a start-up! We work around the clock! Thanks for your patience.

If you don’t hear from us within 24 hours (M-F) please submit another ticket. We apologize if it gets lost in the chaos but we’re here to help.

 

 

 

Updates on our new fulfilment center in Naples, Florida #naples #style #bestbottle

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