Has anyone had an issue where these caps/lids don't allow any suction? It was like sucking air and no water would come up. What is the fix?

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Has anyone had an issue where these caps/lids don’t allow any suction? It was like sucking air and no water would come up. What is the fix?

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I just returned mine because of this issue but I need a sport cap I can’t stand having to twist the original one every time I want a drink.
I’m thinking of giving it a second chance but very disappointed in the first one.

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