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I bought the cap and tried putting the straw to it but the straw seems to be to small for the straw to fit in the cap what should I do?
You just need to use hot water in the straw before put in the cap. It will fit perfectly.
One of the suggestions from the company is to run it under hot water to soften it. That worked for me. I had the same issue
Put the straw in some boiling hot water for four or five minutes, then remove and retry putting the straw on the cap.
I don’t personally use the straw at all; too hard to get those clean. But I believe there are instructions on the card attached to it. You basically cut it to size.
Mine was a bit small also. I ran it under warm water and it went on. On the plus side, it stays on.
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